REPUBLIC OF MOLDOVA
Modernization of Government Services Project
Project ID No. P148537
Reference No.: MD-EGA-368443-CS-INDV
The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.
The objective of the assignment is to ensure the necessary support to the institution in managing all activities related to the administration and functioning of the Government Portal of Public Services.
The e-Governance Agency now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions) and meet the following qualification requirements:
Mandatory qualifications:
- University degree in public administration, law, project management or any other areas connected to the assignment.
- At least 5 years of experience in working for a central public administration entity (either as an employee or a consultant) in the Republic of Moldova.
- Proven experience with Public Administration Reform with a focus on improving quality of public services, modernization of government services and e-Transformation agenda.
- Ability to work effectively with civil servants and public sector representatives, to advise and interact with all levels of management and staff.
- Knowledge of Romanian, Russian.
Preferred qualifications:
- Experience in positions connected to the assignment.
- Familiarity with innovative public services re-engineering approaches (e.g. human-centered service design, behavioral sciences etc.).
- Familiarity with Moldovan e-governance infrastructures and services.
- Previous experience in analyzing citizens’ feedback and applying mechanisms for its improvement.
- Knowledge of English.
- Prior experience with World Bank, IMF, UN, EU and other donor-financed projects.
The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.
A Consultant will be selected in accordance with the Individual Consultant (IC) method set out in the Consultant Guidelines.
Further information can be obtained at the address below during office hours, i.e. 09:00 to 17:00 local time.
Time Frame: This is a full-time assignment to be performed during the period January 2024 – April 2025.
Interested qualified candidates should submit their letters of intent and CVs with the mark PSP Admin by December 27, 2023 COB to the address below:
E-Governance Agency of the Republic of Moldova
e-mail: procurements@egov.md
phone: +373 79886638
For further details, please see the Terms of Reference.
egov.md
