REQUEST FOR EXPRESSIONS OF INTEREST
INTERNATIONAL CONSULTANT
to develop the Methodology for the identification, description and institutionalization
of Life and Business Events and training for its application
REPUBLIC OF MOLDOVA
Modernization of Government Services Project
Project ID No. P148537
Reference No.: MD-EGA-423823-CS-INDV
The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services.
The objective of this assignment is to ensure that the institutional capacities of the Public Service Providers included on the Public Services Portal are aligned and support the new public service delivery model through the institutionalization of life and business events and their association with related public services.
The e-Governance Agency now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions) and meet the following qualification requirements:
Mandatory qualifications:
- University degree in public administration, social sciences or other disciplines related to the task.
- At least 5 years of experience in the development, description of business processes, functional analyzes of public institutions, description of public services, life and business events.
- Experience in minimum 1 European country in the identification, description and institutionalization of life and business events and strengthening of inter-institutional interaction processes for efficient and qualitative delivery of public services.
- Experience in the development of training materials and the delivery of training in the fields relevant to the assignment.
- At least one Methodology relevant to public services and institutional processes developed for central public administration area.
- Ability to communicate and write effectively in English.
Preferred qualifications:
- Proven analytical, organizational, reporting, and writing skills (candidates will provide details of documents produced in various tasks, also mentioning their role in such exercises, i.e. author, co-author, development team member, etc.).
- Participation in the development of normative acts, policies and governance processes related to the provision of public services and institutional activity.
- Experience in organizing and facilitating workshops with the participation of different categories of beneficiaries.
- Previous experience in the implementation of activities related to the process of modernization of public services.
- Knowledge of the Romanian and/or Russian languages.
The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers, dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.
A Consultant will be selected in accordance with the Individual Consultant (IC) method set out in the Consultant Guidelines.
Further information can be obtained at the address below during office hours, i.e. 09:00 to 17:00 local time.
Time Frame: This is a part-time assignment expected to be performed during the period June – November 2024.
Interested qualified candidates should submit their letters of intent and CVs with the mark International Consultant by May 29, 2024 COB to the address below:
E-Governance Agency of the Republic of Moldova
e-mail: procurements@egov.md
phone: +373 79886638
For further details, please see the Terms of Reference.
egov.md